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\Our Story

Building Dubai\'s most
trusted real estate firm,
one client at a time.

Founded in 2009, Citiway has grown from a single Dubai office into one of the city\'s most respected real estate firms — built on relationships, sustained by results, and defined by an unwavering commitment to our clients.

Dubai
Our Story

More than a brokerage.
A trusted partner.

Citiway was born in 2009 with a simple but ambitious idea: that real estate brokerage in Dubai could be done differently. That instead of chasing transactions, we could build relationships. That instead of rushing closings, we could earn trust.

Fifteen years later, that founding vision still shapes everything we do. We have grown — in size, in reach, in reputation — but never strayed from that original belief. Every property we represent, every client we serve, every transaction we facilitate is approached with the same care and precision.

Today, we are proud to serve clients from over 50 nationalities, manage a portfolio worth billions of AED, and partner with Dubai\'s most distinguished developers. But what we are most proud of is something harder to measure: the relationships we have built, and the families who continue to come back to us — generation after generation.

Our Impact

Numbers that tell our story.

Years in Dubai
Properties Sold
Nationalities Served
Client Retention
01
Our Mission

To be the bridge between
ambition and address.

We exist to help our clients find their place in Dubai — whether that\'s a family home, an investment vehicle, or a piece of legacy. Through expertise, integrity, and personal care, we make this complex city navigable, and its opportunities accessible.

02
/ Our Vision

To redefine what real estate
brokerage can be.

We envision a future where buying property is no longer transactional, but transformational. Where brokers are not salespeople, but trusted advisors. Where every client interaction adds value — long after the keys are handed over.

What Drives Us

The principles that shape our work.

Six values. One standard. These aren\'t marketing slogans — they\'re the actual rules we live by, in every meeting, every transaction, every interaction.

Integrity First

Every recommendation we make is grounded in transparency. We tell our clients what they need to hear, not what they want to hear — because lasting relationships are built on trust.

Curation Over Volume

We don't chase listings. We hand-select properties that meet our exacting standards for architectural merit, location, and long-term value. Quality over quantity, always.

Global Perspective

Our clients hail from over 50 nationalities. This international DNA shapes how we work — bridging cultures, languages, and expectations to deliver truly bespoke service.

Data-Driven Advisory

Every recommendation is backed by rigorous market analysis. ROI projections, capital appreciation forecasts, comparative pricing — we treat your property as the investment it is.

Lifelong Partnership

A property purchase is the beginning, not the end. We measure success in client retention rates, referrals, and decade-long relationships — not transactions.

Discreet Excellence

Our highest-value transactions never appear publicly. Off-market deals, private sales, confidential acquisitions — we operate with the discretion our clients deserve.

Our Journey

15 years of milestones.

From a single office in 2009 to one of Dubai\'s most respected real estate firms — every milestone has been earned, never given. Here is our story, year by year.

2009

The Foundation

Citiway is founded in Dubai with a singular mission: redefine what real estate brokerage can mean. From a small office, the first property is sold within weeks.

2013

RERA Excellence

Citiway becomes one of Dubai's most-trusted RERA-licensed brokerages, recognized for our commitment to ethical practice and client protection.

2017

International Expansion

Our client base reaches 30+ nationalities. We open dedicated desks for European, GCC, and Asian markets — each with native-speaking advisors.

2020

Digital Transformation

In response to the pandemic, we pioneer immersive virtual property tours and remote advisory services — keeping our international clients connected to Dubai opportunities.

2023

AED 2 Billion Milestone

Cumulative transaction value crosses AED 2 billion. Our portfolio expands into ultra-luxury and off-market private residences.

2025

The Next Chapter

Citiway launches its elite digital experience and dedicated investment advisory division — combining 15+ years of human expertise with technology-led precision.

The Team

People who make the difference.

Behind every successful transaction is a team that cares deeply about getting it right. Meet the leadership shaping Citiway today.

Mohammed Al-Mansouri

With over 20 years in Dubai real estate, Mohammed founded Citiway with a vision of redefining client-first brokerage. Today he leads strategy and key client relationships.

Mohammed Al-Mansouri

Founder & CEO

Sarah Khalifa

Sarah leads our sales team with a focus on luxury residential and off-plan investments. Fluent in Arabic, English, and French, she serves clients across three continents.

Sarah Khalifa

Head of Sales

James Whitmore

Former Goldman Sachs analyst turned real estate strategist. James brings institutional-grade financial analysis to our private clients, specializing in portfolio construction.

James Whitmore

Director of Investment Advisory

Layla Hassan

Layla oversees our 200+ managed properties. Her operations excellence ensures owners enjoy passive income with zero stress — even from across the globe.

Layla Hassan

Head of Property Management

Trust & Compliance

Certified. Licensed. Trusted.

RERA Licensed

Real Estate Regulatory Agency — fully compliant since 2009

DLD Registered

Dubai Land Department certified brokerage

BRN Certified

All agents hold valid Broker Registration Numbers

Anti-Money Laundering

Full AML compliance and KYC procedures

Begin Your Journey

Ready to write the
next chapter with us?

Whether you\'re looking to buy, sell, rent, or invest — let\'s have a conversation. No pressure, no commitment. Just expert guidance from a team that genuinely cares.